Global Moderator/Moderator Responsibilities Clearly defining moderator responsibilities is of utmost importance. They must know what's expected of their position as well as which decisions and activities are assigned to others. Moderators are typically assigned a particular discussion forum or user group and are expected to perform the following functions: Visit the forum at least once each day Keep posts clean and move off-topic posts to appropriate categories Communicate with unruly members and advise them of the consequences of disruptive behavior Edit postings when necessary so that they conform to the forum's content guidelines(this includes posting Virus scans,screenshots or removing/editing links) Delete or move single posts or entire threads when necessary Lock or unlock posts as required Global Moderator/Moderator Conduct To promote cohesiveness and decorum, moderators should be responsible for their own "code of conduct." While similar to general forum rules, moderator codes of conduct are intended to preserve neutrality, authority and confidentiality. Below is a list of suggestions for your consideration. Prospective moderators should agree to: Be respectful of all members, each other, and represent your forum with professionalism Be discreet and maintain confidentiality regarding moderator activities and member information Consider member feelings before hitting the submit button, both in public forums and private Deleting member posts should be done only after conferring with the forum admin or other moderators Resign from moderator duties if there is a breach of confidentiality or the code of conduct is not followed Moderation Tips Because each forum and its audience are unique, moderation styles and guidelines will differ. Consequently, you'll want to craft your own strategy as it applies to your community. As a general overview of forum moderation practices, the list below provides a starting point. Be professional: Personality is good but don't take liberties or get lazy. Try to use correct grammar, punctuation and capitalization when you're typing. How you present yourself reflects upon your forum and people's perceptions. Watch out for trolls and spammers. Always be vigilant and proactively seek them out and take action to minimize their annoying posts. Watch for members abusing other members. Don't tolerate flaming; disagreements are fine but any more than that will discourage guests from joining and drive quality members from your forum. Make sure everyone has a chance to participate. Choose forum staff carefully. Make sure the people you choose lead by example and are patient and fair. To expand on the previous point; watch for troublesome forum staff. Don't let moderators intimidate other members or dole out unnecessarily harsh penalties for infractions. Conversely, timid moderators can be just as harmful to the health of your forum. Summary As the forum community grows and more people participate in the discussion, you'll most likely be amazed by the things people say. You're the host, so the responsibility for maintaining a functional environment falls to you. A good moderating strategy will help that goal immensely.